Frequently Asked Questions
Our FAQ page has the answers to a few of the questions we hear from our customers the most. If you don't see the answer to your question below, head to our Contact page to drop us a line or give us a call today!
How many locations do you have?
We have 25 locations around Oklahoma and in Wichita, Kansas. You can find our Oklahoma locations in Edmond, Oklahoma City, Yukon, Bethany, Moore, Norman, Tecumseh, Shawnee, and Lawton.
What are the access hours?
American Self Storage access gates are open from 7 AM - 9 PM. *There are three exceptions, American Self Storage #3, #25, and Quail Springs.
Do you have parking spaces?
We offer open-air and covered outdoor parking spaces for R.V.'s, Boats, and Vehicles. The availability at each facility differs, so be sure to contact the location you are interested in for more details.
What documentation do I need to rent a unit?
You will need a valid form of a government-issued ID such as a driver's license, passport, or state ID.
How do I pay my storage bill?
You can Pay Online or visit our office and Pay-in-Person by credit card or money order.
What type of units do you offer?
Each of our facilities offers a wide range of unit sizes and parking options. American Self Storage has everything from 5x5 to larger units at 10x30, which include outdoor drive-up access that is perfect for parking a vehicle inside. We offer climate-controlled units at American Self Storage #21 (1255 W I-240 Service Rd), which renters may drive up and access through interior hallways.
What items am I not allowed to store?
Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.
Do you require insurance on my stored goods?
You are required to carry insurance on all titled property stored with American Self Storage. This is a standard practice in the self-storage industry and is sanctioned by state law. Our company's insurance policy covers only the grounds and buildings, not property stored onsite by the renter. You may already have coverage under an existing homeowner's or renter's policy. Still, it is best to check with your agent to verify coverage and provide American Self Storage with a declarations page. For those without coverage, affordable storage protection is offered by American Self Storage through Safestor Insurance. Safetor's protection plan has various levels of coverage and may be added anytime during your move-in. If you have any questions about insurance, please reach out to any of our 23 convenient locations.